If you want to return the product, you can contact us directly at the company’s office, send a request via the website or contact us at the information below:
Hotline: 0333090028 or email: admin@hoata.art for return instruction
A.Reasons for accepting return of goods
- The product is not as described on the product information page.
- The product is damaged due to a manufacturer’s fault (technical deviation, design error, difference from the manufacturer’s published quality standards) or error during transportation (deformed, scratches, stains, cracks etc).
B.Terms of return
Request for product return
- Within 3 days from receiving the goods.
- The product is intact, full of labels, in its original packaging, sealed according to its original specifications (except in cases where the product is defective or damaged during transportation).
- Products/services have full accessories (user manual, warranty card…) and accompanying gifts (if any).
- To request a product return, please contact directly at the company’s office, send a request via the website or contact us using the information below:
- Hotline: 0333090028 or email: admin@hoata.art for goods return instruction.
Return address: Số 8, đường nội khu Mỹ Thái 1A, Tân Phú ward, District 7, Hồ Chí Minh city
- Công ty TNHH Công Nghệ Hình Ảnh Văn Hoá Nghệ Thuật Hoa Ta
- Hotline: 0333090028
- Email: admin@hoata.art
