{"id":3177,"date":"2021-04-16T14:43:59","date_gmt":"2021-04-16T07:43:59","guid":{"rendered":"https:\/\/hoata.art\/terms-and-conditions\/return-policy\/"},"modified":"2021-04-16T14:43:59","modified_gmt":"2021-04-16T07:43:59","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/hoata.art\/en\/terms-and-conditions\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"

If you want to return the product, you can contact us directly at the company’s office, send a request via the website or contact us at the information below:<\/span><\/p>\n

Hotline: <\/span>0333090028 <\/b> or email: <\/span>admin@hoata.art<\/span> for return instruction<\/span><\/p>\n

A.<\/span>Reasons for accepting return of goods<\/b><\/h3>\n
    \n
  1. The product is not as described on the product information page.<\/span><\/li>\n
  2. The product is damaged due to a manufacturer’s fault (technical deviation, design error, difference from the manufacturer’s published quality standards) or error during transportation (deformed, scratches, stains, cracks etc).<\/span><\/li>\n<\/ol>\n

    B.<\/span>Terms of return<\/b><\/h3>\n

    Request for product return<\/span><\/p>\n

      \n
    • Within 3 days from receiving the goods.<\/span><\/li>\n
    • The product is intact, full of labels, in its original packaging, sealed according to its original specifications (except in cases where the product is defective or damaged during transportation).<\/span><\/li>\n
    • Products\/services have full accessories (user manual, warranty card\u2026) and accompanying gifts (if any).<\/span><\/li>\n
    • To request a product return, please contact <\/span>directly at the company’s office, send a request via the website or contact us using the information below:<\/span>\n
        \n
      • Hotline: 0333090028 <\/b> or email: admin@hoata.art for goods return instruction.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

        Return address: S\u1ed1 8, \u0111\u01b0\u1eddng n\u1ed9i khu M\u1ef9 Th\u00e1i 1A, T\u00e2n Ph\u00fa ward, District 7, H\u1ed3 Ch\u00ed Minh city<\/span><\/p>\n

          \n
        • C\u00f4ng ty TNHH C\u00f4ng Ngh\u1ec7 H\u00ecnh \u1ea2nh V\u0103n Ho\u00e1 Ngh\u1ec7 Thu\u1eadt Hoa Ta<\/span><\/li>\n
        • Hotline: <\/span>0333090028<\/b><\/li>\n
        • Email: <\/span>admin@hoata.art<\/span> <\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

          If you want to return the product, you can contact us directly at the company’s office, send a request via…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3172,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3177","page","type-page","status-publish"],"yoast_head":"\nReturn Policy - Hoa Ta collection<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hoata.art\/en\/terms-and-conditions\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - Hoa Ta collection\" \/>\n<meta property=\"og:description\" content=\"If you want to return the product, you can contact us directly at the company’s office, send a request via...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hoata.art\/en\/terms-and-conditions\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Hoa Ta collection\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hoata.art\\\/en\\\/terms-and-conditions\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/hoata.art\\\/en\\\/terms-and-conditions\\\/return-policy\\\/\",\"name\":\"Return Policy - 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